Skip to content
Customer care + booking for local service teams

Turn inbound requests into booked appointments.

BookedOS gives local service businesses one place to capture every lead, respond fast, send booking proposals, and coordinate appointments — so no request slips through the cracks.

Opt-in messaging only · STOP / HELP supported · No cold outreach

BookedOS · Inbox

Jane D.

Spring cleanup — quote

New

Marcus R.

Patio install — estimate

Proposal sent
Booking proposalSent

Tue · 10:00 AM · Spring cleanup

Quarter-acre yard · estimate shared · awaiting confirmation

Lost leads are lost revenue.

Most local service businesses don't have a sales problem — they have a follow-up problem. Requests come in faster than anyone can keep up with.

Missed leads

Requests arrive by call, text, and form — and get scattered or forgotten.

Slow responses

The first business to reply usually wins. Minutes matter.

Lost bookings

Without a clear proposal and follow-up, quotes go cold.

Scattered conversations

Details live in inboxes, texts, and notebooks — never in one place.

The BookedOS way

One organized system from first request to booked job.

BookedOS turns inbound requests into organized customer conversations, booking proposals, follow-ups, and appointment coordination — so your team responds faster and books more of the work it already earns.

  • Every lead in a single, shared inbox
  • Approved booking proposals in a few taps
  • Customer-care messaging the customer opted into
  • A clear status trail behind every request
Proposal · Jane D.Approved to send
ServiceSpring cleanup
Proposed timeTue · 10:00 AM
StatusAwaiting confirmation
Sent over opt-in customer-care messaging · Reply STOP to opt out

How it works

Five steps, one place. From the moment a request comes in to the moment it's booked.

  1. Step 1

    Capture the request

    Every inbound lead — web form, call, or message — lands in one organized inbox.

  2. Step 2

    Review the lead

    See the customer, their request, and the full conversation in a single view.

  3. Step 3

    Send a booking proposal

    Turn the request into a clear, approved proposal with a time, scope, and price.

  4. Step 4

    Coordinate the appointment

    Confirm timing and details over customer-care messaging the customer opted into.

  5. Step 5

    Track every status

    Watch each request move from new to booked — nothing slips through the cracks.

Everything you need to stay booked.

A focused toolkit for the work that actually moves the needle — capturing, replying, proposing, and coordinating.

Unified lead inbox

A shared CRM inbox for every request, so your team always knows who is waiting and what's next.

Booking proposals

Draft, approve, and send structured booking proposals with scope, timing, and pricing.

Opt-in customer care

SMS-ready customer-care messaging — opt-in only, with STOP/HELP support and no cold outreach.

Appointment coordination

Keep timing, confirmations, and follow-ups organized around each booking.

Creative & campaign workspace

Prepare ad-ready creative and campaign drafts in a controlled, reviewed workflow.

Status & reporting

Track conversion from request to booked, with a clear audit trail behind every action.

Trust & compliance

Built for messaging done right.

Messaging customers is a privilege, not a default. BookedOS is designed around explicit consent and clear opt-out — the way customer care should work.

Opt-in only

Customers explicitly opt in before any message — consent is captured and recorded.

STOP / HELP supported

Standard STOP/HELP keywords are honored. Customers can opt out at any time.

No cold outreach

BookedOS is customer-care messaging about a request the customer started — never spam.

Clear privacy & terms

Our Privacy Policy and Terms are public and linked in the footer of every page.

Built for local service work.

If your business runs on fast replies and confirmed appointments, BookedOS fits.

Home & outdoor services

Landscaping, lawn care, cleaning, and seasonal projects — quote fast and stay booked.

Beauty & wellness

Salons, spas, and studios coordinating appointments and customer-care reminders.

Auto & detailing

Detailers and shops turning quote requests into confirmed appointment slots.

Appointment-based local services

Any local team that lives and dies by responding quickly and booking the work.

Plans for every stage.

Start with the essentials and grow into more capacity and reporting as you book more work. Create an account to get started — our team will help you pick the right plan.

Starter

For solo operators getting organized.

$99CAD / month

  • Unified lead inbox
  • Booking proposals
  • Opt-in customer care
  • Appointment coordination
Get started
Most popular

Growth

For growing teams that book more work.

$299CAD / month

  • Everything in Starter
  • Team collaboration
  • Creative & campaign workspace
  • Status & reporting
Get started

Pro

For established multi-location businesses.

$799CAD / month

  • Everything in Growth
  • Higher volume limits
  • Advanced reporting
  • Priority support
Get started

See the full pricing overview or email support@bookedos.ai.

Frequently asked questions

Still curious? Email support@bookedos.ai.

What is BookedOS?

BookedOS is a customer-care and booking platform for local service businesses. It captures inbound requests, organizes conversations, sends booking proposals, and helps you coordinate appointments — all in one place.

Who is it for?

Local service teams that win or lose work based on how fast they respond and how easily they can book it — home services, beauty and wellness, auto and detailing, and other appointment-based businesses.

How does SMS consent work?

Customers explicitly opt in to receive messages about their own request. Consent is recorded, message frequency varies, and message & data rates may apply. See our SMS Consent page for the exact opt-in language.

Can customers opt out?

Yes — always. Standard STOP and HELP keywords are supported, and a customer can opt out at any time. BookedOS only sends customer-care messages, never cold outreach.

Is it live?

The BookedOS platform is live and the product is actively being rolled out to businesses. Live messaging and billing are enabled per business as part of onboarding so everything stays compliant.

How do businesses get started?

Create an account to get started, or email support@bookedos.ai and our team will help you set up your inbox, booking proposals, and customer-care messaging.

Stop letting good leads go cold.

Get your inbound requests, booking proposals, and appointments in one organized place.