Product
One system from first request to booked job.
BookedOS brings every part of winning local service work into one place — capturing leads, replying fast, proposing the booking, and coordinating the appointment.
A unified lead inbox
Every inbound request — web form, call, or message — lands in one shared CRM inbox. Your team always knows who is waiting and what happens next.
- One organized place for every request
- The customer, their ask, and the conversation in a single view
- Nothing lost across personal texts, email, and notebooks
Booking proposals
Turn a request into a clear, structured proposal — scope, timing, and price — that an owner or admin approves before anything is sent.
- Draft, review, and approve before send
- Scope, proposed time, and pricing in one place
- A clear status from draft to booked
Opt-in customer-care messaging
BookedOS is SMS-ready for customer care: updates about a request the customer started — booking proposals, confirmations, and coordination. Opt-in only, with STOP/HELP support and no cold outreach.
- Explicit opt-in is captured and recorded
- STOP/HELP supported; customers can opt out anytime
- Customer care only — never marketing spam
BookedOS is SMS-ready, not auto-blasting. Live messaging is enabled per business during onboarding so every send stays compliant — gates stay off until then.
Appointment coordination
Keep timing, confirmations, reminders, and follow-ups organized around each booking, so the work that's been earned actually gets done.
- Confirm and adjust proposed times
- Reminders and follow-ups in context
- Each booking tied back to its request
Creative & campaign workspace
Prepare ad-ready creative and campaign drafts in a controlled, reviewed workflow — organized alongside the customers and bookings they support.
- Draft creative and campaigns in one workspace
- Review and approval before anything goes out
- Connected to the rest of your pipeline
Ad publishing is gated and reviewed — BookedOS does not spend on ads on your behalf without explicit, deliberate setup.
Status & reporting
Track conversion from request to booked, with a clear, append-only audit trail behind every action your team takes.
- See where every request stands
- Conversion from new to booked
- An audit trail behind each action
See it on your own work.
Create an account to set up your inbox, booking proposals, and customer-care messaging.